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Shangri-La Chengdu Hotel, Chengdu

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From124US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

9 Binjiang Dong Road, Chengdu, China, 610021

Shangri-La Chengdu is located in the historic site of the Swell Fun, known as the oldest wine lane in the world. This hotel showcases Chengdu's rich cultural heritage through its opulent lobby, layered with deep red lacquer panels and elegant decor. It is also involved in the Sanctuary, Shangri-La’s Care for Panda project, promoting food security for giant pandas through bamboo plantations. Positioned in the heart of Chengdu, guests have easy access to the city's artistic culture and nearby attractions.

Location

Shangri-La Chengdu enjoys a strategic location with easy access to Chengdu's cultural and historical sites. It is a 25-minute drive from both Shuangliu International Airport and Chengdu East Railway Station. Situated in the Jinjiang district, it is surrounded by several significant attractions, including the Dujiangyan Panda Saving and Disease Control Center, and is just 5 miles from Chengdu North Metro.

Rooms

The guest rooms feature an understated luxury with marble bathrooms and ample pillows. Amenities include soundproof walls, flat-screen TVs, and minibars. Various accommodations are available, including river view deluxe rooms and spacious suites with living areas. Many rooms come equipped with hot tubs, offering a unique relaxation experience.

Eat & Drink

Shangri-La Chengdu houses three exceptional restaurants providing a range of culinary experiences. The Lobby Lounge serves a variety of teas and cocktails in a scenic atmosphere featuring floor-to-ceiling windows. Guests can enjoy buffet meals at no additional cost in the All Day Dining venue, as well as a Tai Chi-Themed Breakfast to start their day positively. The hotel's team of renowned chefs can also create customized menus for special occasions.

Leisure & Business

The hotel offers leisure options such as a swimming pool, tennis courts, and extensive fitness facilities. CHI, The Spa features 11 luxurious private suites designed for holistic relaxation. For business travelers, the property includes a Grand Ballroom accommodating over 2,000 guests and the Best Executive Lounge in China. Special educational tours and cultural activities are also coordinated for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Studio
Max:
2 persons
96 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Heating
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Two-Bedroom Apartment
Max:
4 persons
126 m² 
Bed options:
2 Double beds
Landscape view
Shower
Heating
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King Room
Max:
2 persons
48 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Heating
Check Prices
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Chengdu 1.6 mi
Airports
Chengdu Shuangliu International (CTU) 10.6 mi
Train
Chengdu South Railway Station 2.7 mi
Chengdu South Railway Station Metro Station 2.9 mi
Metro stations
Niuwangmiao2700 ft
Dongmen Bridge3000 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

9 Binjiang Dong Road, Chengdu, China, 610021
Map view
9 Binjiang Dong Road, Chengdu, China, 610021
Nearby
Bridges
Anshun Bridge
700 ft
Hejiang Pavilion
1200 ft
Restaurants
Shangri-La Hotel Chengdu Cafe Z
100 ft
BinJiang East Road 9 XiangGeLiLa Hotel 1 Floor
Genroku Robatayaki
1600 ft
No.9 Binjiang East Road
Rumba Latin Bistro & Cocktail Bar
400 ft
1 Jinguanyi Street
The Arthouse Meat & Wine Bar
2700 ft
NO. 8-8 Tianxianqiao South Street Close to Shuijin Bridge
Jade Garden
3300 ft
Sino-Ocean Taikoo Li Chengdu

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Luxurious Rooms
Breathtaking Views
Elevator Noise
Limited Dining Options
8.4/10
Great
Rooms
8.4
Location
8.7
Service
8.7
Dining
7.7
Guest reviews
8.4/10
based on 30 review
4.5/5 based on 3792 review
8.8
8.8/10based on 116 review
#5 of 3,046 hotels in Chengdu based on Tripadvisor
Ralph
United States of America, June  2024
8.8/10

From the moment I was picked up by the hotel driver to being greeted by a friend at the lobby, my stay was superb. The rooms were of a very high standard with a beautiful view of the city. However, there were some issues with the changing rooms. The service, especially from Z CAFE Isabella, was excellent, with professionalism and passion shown by the staff. The location was brilliant, offering plenty of dining and entertainment options. The dining experience was one of the best I've had, with a wide selection of styles and flavors. The facilities were top-notch.

Rooms
9.0
The rooms were superb with a beautiful view of the city. There were issues with the changing rooms.
Service
8.0
The service provided by Z CAFE Isabella and the entire staff was very helpful and supportive.
Location
8.0
The location offers plenty of dining and entertainment options and is convenient for shopping centers and good restaurants. However, it was hard to get a taxi and there was some noise from an event nearby.
Dining
9.0
The dining experience was exceptional with a wide selection of styles and flavors in a great location.
Facilities
10.0
The facilities were top-notch.
Mike
United Kingdom, June  2024
8.2/10

I had a comfortable stay at the hotel. The room check-in process was convenient, allowing me to go straight to my room and relax. However, there was a loud humming noise from the elevator movement that disturbed my sleep from 4 am onwards. The rooms were clean, luxurious, and offered great views of the city.

Rooms
8.0
The rooms were clean and luxurious with great views of the city.
Service
9.0
The service was exceptional, with the Guest Relations Officer and concierge staff being very helpful and always going above and beyond to assist with any questions or concerns. They even provided extra bottles of mineral water when they noticed my wife was taking medication.
Location
10.0
The hotel's location couldn't have been better, right by the riverside in the heart of the city. The views from the 28th-floor room were breathtaking, and the overall experience was exquisite.
Dining
7.0
The dining experience was varied, with a large spread of local and international options. However, the viennoiseries were not up to par, and some choices were better contained within the room charge.
Facilities
7.0
The hotel facilities were adequate, offering a range of services such as room service, car hire, and laundry. However, there were some minor issues with the noise from the elevator.
Luxurious Rooms
Elevator Noise
David
United States of America, June  2024
8.0/10

My stay at the hotel was splendid, with comfortable and clean rooms, fantastic service, and a great location. However, the dining experience was a bit busy, and the facilities were not ideal.

Rooms
9.0
The rooms were quite comfortable, well kept, and clean.
Service
9.0
The staff were really friendly and helpful, showing great hospitality to all guests.
Location
8.0
The hotel is in a great location for me and also a nice place to walk around.
Dining
7.0
The dining experience was busy, but the system worked very smoothly.
Facilities
7.0
The facilities were not ideal, lacking something.
Garry
United Kingdom, June  2024
8.2/10

I had a wonderful stay at the hotel. The rooms were clean, comfortable, and offered a lovely view of the Brocade river and the Anshun bridge. The service was exceptional, with staff going above and beyond to ensure my stay met the high standards of Shangri-La group. The location was great, convenient for access to bars and restaurants, although not ideal for general shopping. The dining experience was a bit of a mixed bag, with a variety of options but some cleanliness issues in the breakfast area. Overall, a pleasant experience with some minor drawbacks.

Rooms
9.0
The room on the 15th floor with a view over the Brocade river and the Anshun bridge was spacious, clean, and met the high standards of Shangri-La.
Service
9.0
The staff were extremely helpful and friendly, especially Yvonne and Amie, who ensured my stay exceeded expectations.
Location
8.0
The location was great for access to bars and restaurants, but not the most convenient for general shopping.
Dining
7.0
The dining options were decent with both local and international choices, but the cleanliness in the breakfast area was not up to par.
Facilities
8.0
The hotel offers a variety of facilities and services to enhance the stay.
Andrew
United Kingdom, June  2024
8.4/10

My stay at the hotel was superb! The rooms offered a fantastic view of the Anshun bridge, were spacious with Shangri-la's usual high standards, and the room service was top-notch. The Club lounge was a great bonus. While facing the riverside meant paying a bit more, the different views day and night made it totally worth it.

Rooms
9.0
The room with a corner window view of the Anshun bridge was simply amazing. When our mini refrigerator wasn't working, it was promptly replaced, showcasing their attention to detail and guest satisfaction.
Service
9.0
The service was exceptional, especially from the Guest Relations Officer and concierge staff who were remarkably helpful and attentive. They made my first stay at the hotel a memorable experience.
Location
8.0
The central location was convenient, near bars, restaurants, and shopping centers. Perfect for exploring the city and enjoying the local attractions.
Dining
7.0
The dining options were varied and delicious, though a bit pricey. The buffet selection was impressive, with European, US, and Asian specialties available.
Facilities
9.0
The facilities were top-notch and well-maintained, enhancing my overall experience at the hotel.
view
pricey dining
Andre
United States of America, May  2024
8.2/10

I had a lovely stay at the hotel. The rooms were nice and a good size, though a bit small for a Shangri-la. The breakfast was served early at 6 AM, which was convenient for late arrivals. The view from the corner windows was fantastic. The staff provided excellent service, even going the extra mile with complimentary coffees for our group. The location was great for me, offering a nice place to walk around, although not the best for general shopping and major sights. The dining experience was enjoyable with a wide variety of food options, especially the stations for different cuisines. The facilities were top-notch, offering everything one could need for a comfortable stay.

Rooms
8.0
The rooms were nice and a good size, with a great view from the corner windows. However, they were a bit small, especially for a Shangri-la.
Service
9.0
They were smiley and very helpful throughout our stay.
Location
7.0
The location was great for me, providing a nice place to walk around. It was not the most convenient for shopping and major sights, but ideal for those looking for a relaxing stay and easy access to the river and nearby bars.
Dining
8.0
The dining experience was really good, offering a variety of cuisines to choose from. The system worked smoothly despite being busy, and the new Barista and Panda style Lattes were a fun addition.
Facilities
9.0
The facilities were excellent and well-maintained, providing everything needed for a comfortable stay.
Albert
United Kingdom, May  2024
7.4/10

The hotel rooms were a mix of experiences - they looked nicer in pictures than in real life, but the view of the city was beautiful. However, the dated decor and loud elevator noise affected the overall comfort of the stay. The service was very welcoming and helpful, especially with recommendations from the staff. The location offered breathtaking views and was great for exploring the city, but the dining experience, although with a large variety, was expensive for the quality. The facilities were adequate but not outstanding.

Rooms
6.0
The rooms were dated and looked much nicer in pictures. The view of the city was beautiful, but the loud humming noise from the elevator movement disturbed my sleep.
Service
8.0
The service was very welcoming and the staff was helpful with recommendations.
Location
9.0
The location was unbeatable with breathtaking views and convenient for exploring the city.
Dining
7.0
The dining options catered to both Western and Eastern tastes with a large spread, but the cleanliness in the breakfast area was awful. The prices were high for the experience.
Facilities
7.0
The facilities were sufficient but not exceptional.
Mark
United Kingdom, April  2024
9.2/10

My stay at the hotel was amazing, with clean and comfortable rooms, friendly staff, and a fantastic location near bars, restaurants, and the metro. However, the dining experience was exceptional, offering a variety of both local and international options. The facilities were top-notch, making it worth the stay.

Rooms
9.0
I was impressed by the spacious rooms that had a great view of the Anshun Bridge. The corner windows provided stunning views of the city and river areas.
Service
9.0
The service at the hotel was outstanding, with staff going above and beyond to assist with everything from checking train schedules to arranging tours.
Location
10.0
The location was perfect, offering easy access to bars, restaurants, and the metro. A great spot for evening walks along the river.
Dining
9.0
The dining options were excellent, catering to various preferences with a mix of local and international choices.
Facilities
9.0
The facilities were top-notch, providing everything from room service to car hire and laundry services.
Great location
Pricey
Laura
United States of America, April  2024
9.0/10

I had an amazing stay at this hotel! The room was fantastic, especially being a double deluxe river view with a king bed that granted access to the executive lounge for great breakfast and evening happy hour perks. The room service was top-notch. The only downside was that the room could have been more spacious, but the in-room check-in feature was a fabulous added touch.

Rooms
9.0
The room was fantastic, as was the room service.
Service
9.0
The service was attentive and very helpful, exceeding expectations and providing assistance beyond hotel services.
Location
10.0
The location is unbeatable, offering breathtaking views from the 28th-floor room overlooking the river. It's also surrounded by dining and entertainment options within easy walking distance.
Dining
8.0
The dining experience was by far the best I've found in Chengdu, offering a wide range of local and western cuisine. The spicy noodles in Chengdu style were a highlight, even with the expensive price tag.
Facilities
9.0
The hotel facilities were great, providing everything needed for a comfortable stay.
Scott
United Kingdom, April  2024
9.2/10

I was delighted with my stay at this hotel! The rooms were spacious and offered fantastic views of the Anshun bridge, maintaining the high standards I expect from Shangri-La. The service was impeccable, with staff going above and beyond to assist me with the logistics of my business trip. The hotel's location was just perfect, right by the riverside in Chengdu, providing easy access to dining options and public transportation. The dining experience was top-notch, offering a variety of options catering to both Western and Eastern tastes.

Rooms
9.0
The rooms had a great view of the Anshun bridge and were spacious, meeting the usual high standards of Shangri-La.
Service
9.0
The service was exceptional, with staff greatly assisting me with the logistics of my business trip.
Location
10.0
The hotel's location couldn't be better, right by the riverside in Chengdu, offering plenty of dining and entertainment options within easy walking distance.
Dining
9.0
The dining options were diverse, catering to both Western and Eastern tastes.
Facilities
9.0
The facilities were top-notch, enhancing my overall experience at the hotel.
James
United States of America, March  2024
7.6/10

The hotel offers cozy rooms with incredible attention to detail, but the loud humming noise from elevator movement disrupted sleep from 4 am onwards. The ladies' changing room was out of operation initially, followed by the men's, yet the rooms remained spacious and very clean.

Rooms
7.0
The rooms were cozy with incredible attention to detail but had a disruptive loud humming noise from elevator movement, affecting sleep from 4 am onwards.
Service
9.0
The Guest Relations Officer and concierge staff were the best in the whole trip, going out of their way to ensure our stay was fruitful and homely. The service was very 'can-do,' helpful, professional, and friendly.
Location
6.0
The location is great, near bars and restaurants, and just a short walk to the shops. It offers access to the Giant Panda reserves within an hour to a few from the hotel, but it was not especially convenient for shopping and major sights due to poor service and chaotic organization.
Dining
8.0
The dining experience was outstanding, especially the pastry bar. The homemade sweets were absolutely delicious. There is less choice for vegetarians, and it's better if dining is contained inside the charge for the room.
Facilities
8.0
The facilities were well-equipped and functional, contributing to a comfortable stay.
Douglas
United Kingdom, February  2024
8.2/10

What a delightful experience! The hotel radiated warmth from the moment I arrived, with exceptional service and breathtaking views from my room. While the dining experience fell short in cleanliness, the overall stay was wonderful.

Rooms
9.0
The room on the 15th floor was lovely and clean, offering stunning views of both the city and the river areas.
Service
9.0
The service was top-notch, with attentive and helpful staff members across the board.
Location
8.0
The location was great, allowing easy access to various parts of the city and offering a nice walk to key attractions.
Dining
7.0
The dining experience, while generally great, had cleanliness issues in the breakfast area that detracted from the overall enjoyment.
Facilities
8.0
The facilities were well-equipped and provided for a comfortable stay.
Jeffrey
United States of America, January  2024
8.2/10

From the moment George Deng picked me up at the airport to my friend George Hu escorting me to my room on the 15th floor with a lovely view over the Brocade river, my stay was comfortable with all amenities. The service at Shangri-La was brilliant, and the location couldn't be better, right in the middle of the city by the riverside. The dining experience at the H club was only okay given the price, with cleanliness issues in the breakfast area.

Rooms
8.0
My room on the 15th floor had a lovely view over the Brocade river, was of reasonable size, and included all amenities. It was a comfortable stay.
Service
9.0
The staff, especially Vera Lou the club manager, were brilliant throughout my stay, ensuring I had a pleasant experience with all services provided.
Location
10.0
The location couldn't be better, right in the middle of the city by the riverside, with plenty of bars, cafes, and restaurants nearby, making it very convenient for exploring the city.
Dining
6.0
The dining experience at the H club was only okay given the price, and there were cleanliness issues in the breakfast area that affected my enjoyment of the meal.
Facilities
8.0
The facilities at Shangri-La were satisfactory, offering a range of services that enhanced my overall stay.
Patrick
United Kingdom, January  2024
9.0/10

Staying at this hotel was an unforgettable experience. The rooms were not only comfortable but also had huge windows that provided stunning views of both the city and the river areas. The service was exceptional, with staff members like Yvonne and Amie going above and beyond to ensure a delightful 4-night stay. The location in a charming area with breathtaking views and plenty of nearby dining options made it even more special. The dining experience, with a vast buffet offering local and international delights, was a treat worth every penny. The facilities were top-notch, adding to the overall satisfaction of my stay.

Rooms
9.0
The rooms were excellent and in very good order, offering magnificent views day and night. Definitely worth paying extra for a different perspective.
Service
9.0
The service was exceptional, with staff always ready to assist and exceed expectations. From room service to tours, everything was handled with great care.
Location
10.0
The location in this vibrant area is unbeatable, with breathtaking views from high floors and a myriad of dining and entertainment options nearby.
Dining
8.0
The dining experience was almost a feast with a variety of options from different cuisines, although a bit pricey, it was well worth the money.
Facilities
9.0
The facilities were top-notch and added to the overall luxury and comfort of the stay.
Karl
United Kingdom, December  2023
8.2/10

The hotel offers clean and comfortable rooms with fantastic room service. The Club lounge was a great addition to the stay, although there were issues with bathroom cleanliness and lighting. The service was helpful, although some staff needed more training in specific areas. The location is convenient with easy access to public transportation. The dining options were varied and exceptional, catering to different preferences. The facilities were well-maintained and enjoyable.

Rooms
8.0
The rooms were fantastic, as was the room service. However, we encountered some bathroom cleanliness issues and poor lighting.
Service
7.0
The service was helpful, but some staff members need further training in certain areas.
Location
9.0
The location is convenient with easy access to public transportation.
Dining
8.0
The dining experience was exceptional with a variety of food stations appealing to everyone. However, it was pricey.
Facilities
9.0
The facilities were well-maintained and enjoyable.
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Rooms and Guests2 Guest, 1 Room